Privacy Policy
Bennet & Co. operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), to provide you, the customer, with a personalized shopping experience. Bennet & Co. is powered by Shopify, which enables us to deliver these Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or use the Services, make a purchase or other transaction, or otherwise interact with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using the Services, you confirm that you have read and understood this policy, and that you consent to the collection, use, and disclosure of your personal information as described.
Personal Information We Collect or Process
“Personal Information” means any information that identifies you or can reasonably be linked to you. It does not include anonymized or de-identified data. Depending on how you use the Services and as permitted or required by law, we may collect or process the following categories of Personal Information (including inferences drawn from them):
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Contact Information: name, address, billing/shipping address, phone number, email address.
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Financial Information: credit/debit card numbers, bank account details, payment confirmation, and related data.
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Account Information: username, password, security questions, preferences, and settings.
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Transaction Data: items viewed, added to cart, added to wish list, purchased, returned, exchanged, or canceled; past transactions.
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Communications: details you include when contacting us (e.g., customer support).
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Device Data: device, browser, network information, IP address, unique identifiers.
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Usage Data: how you interact with the Services, including navigation, timing, and behavior.
Sources of Personal Information
We collect personal information:
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Directly from you, when you create an account, use the Services, or communicate with us.
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Automatically through the Services, via your device or cookies and similar technologies.
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From service providers, when they collect or process data on our behalf.
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From partners or third parties.
How We Use Your Personal Information
Depending on your interactions, we may use your information to:
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Provide and improve the Services – process orders, manage your account, deliver shipments, process returns/exchanges, personalize your shopping experience, and recommend products.
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Marketing and advertising – send you promotional messages by email, SMS, or mail; show you online ads, including retargeting based on your activity.
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Security and fraud prevention – verify accounts, protect against fraud or malicious activity, and secure the Services.
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Communicate with you – provide customer support and maintain our business relationship.
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Legal compliance – meet legal obligations, respond to government requests, enforce our terms, or protect rights and safety.
How We Disclose Personal Information
We may share personal information with third parties, including:
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Shopify, vendors, and service providers (IT, payments, analytics, fulfillment, shipping).
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Business and marketing partners, to deliver advertising and promotions (subject to their own privacy policies).
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With your consent, e.g., when you request we share data with shipping partners or social media integrations.
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Within our business group (affiliates).
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In connection with a business transaction (merger, acquisition, bankruptcy).
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As legally required, including subpoenas or to protect rights and safety.
Relationship with Shopify
Our Services are hosted by Shopify. Shopify collects and processes your personal information to provide and improve the Services. Information you provide may be transferred internationally, including outside your country of residence. Shopify may use aggregated data across merchants to provide enhanced services. Shopify is responsible for handling your rights regarding this processing. For details, see Shopify’s Privacy Policy.
Third-Party Websites and Links
The Services may contain links to third-party websites. We are not responsible for the privacy or security of those sites. Review their policies before providing information. Public or semi-public posts (e.g., on social networks) may be viewable by others without limitation.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect information from minors under the age of majority in your jurisdiction. If you are a parent or guardian and believe your child has provided personal data, please contact us to request deletion. We do not knowingly “sell” or “share” personal information of individuals under 16 years old.
Security and Retention
No system is 100% secure, and we cannot guarantee “perfect security.” Do not use insecure channels to send sensitive data. We retain personal information as needed to provide Services, comply with laws, resolve disputes, and enforce agreements.
Your Rights and Choices
Depending on your location, you may have the following rights (subject to legal limits):
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Access/Knowledge – request access to personal information we hold.
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Deletion – request deletion of personal information.
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Correction – request correction of inaccurate information.
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Portability – request a copy or transfer of your data.
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Opt-Out of Sale/Sharing/Targeted Ads – opt out of certain disclosures or processing. If you visit our site with the Global Privacy Control signal enabled, we treat it as an opt-out request where required.
You can also manage communication preferences by unsubscribing from promotional emails (we may still send non-promotional messages such as order confirmations).
To exercise your rights, use the contact details below or Shopify’s privacy portal.
Complaints
If you have concerns about our processing of your personal information, contact us below. Depending on your location, you may also have the right to appeal or file a complaint with your local data protection authority.
International Data Transfers
We may transfer, store, and process your personal information outside your country of residence, relying on legal mechanisms such as EU Standard Contractual Clauses or equivalent safeguards.
Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted here with a new “Last Updated” date.
Contact Us
If you have questions or wish to exercise your privacy rights, contact us at:
📧 support@bennetandco.com